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Messages - Big Guys and Little Dudes

2
Support / Error message when trying to reload a Wherigo cartridge
Hi there

We could use some help please?  Hubby and I went out this morning to complete a Wherigo, one that could be completed anywhere, as a precursor to a full series.  We've worked with Wherigo before, both in the original app and, more recently, in Geooh GO so we knew what we were doing.  At each stage I saw a message flash up that it was being autosaved, however, we ran out of time to finish it before we had to be somewhere else.  I have now tried to reload it but get the error message "There was a problem loading the cartridge.  If resuming a saved game, be sure it was previously saved with WheriGO"  The cartridge then loads but has reset to no progress. 

Could anyone help us figure out what the issue is please?  I loaded a previously completed cartridge to check if it was a global issue, but that loaded fine and all the data was there.  I am using a Samsung S22+ with Android 16 installed.

Thanks in advance for your help.

Jacqui (Mrs BG)