Geooh GO Forum

General => Support => Topic started by: lunapier4356 on November 01, 2021, 10:58:13 AM

Title: App fails to load
Post by: lunapier4356 on November 01, 2021, 10:58:13 AM
When attempting to load program the splash screen appears for about 10 seconds then goes to "Geooh Go has stopped open app again or Send feedback". This started after updated to revision 11.11.04 So far I've tried
1.  Apps>storage> Clear data and clear cache
2. Restart phone
3. Uninstall and reinstall app
None of these worked.
Phone is ZTE971
Andriod version  7.1.1
Title: Re: App fails to load
Post by: Geooh GO on November 01, 2021, 11:49:56 AM
Hmmm, haven't heard of this. You'd done everything I would have suggested. What is your geo name?... I'll search bug logs to see if there is anything from your device.
Title: Re: App fails to load
Post by: lunapier4356 on November 01, 2021, 12:10:20 PM
What do mean by geo name?
Title: Re: App fails to load
Post by: Geooh GO on November 01, 2021, 12:21:18 PM
I meant your geocaching name.

But I did find a bug report that is occurring recently with your phone type and Android version. It's some weird Android error created during the build process for the app. I've made a change that hopefully will fix it. I plan to push out a maintenance release in the next couple days if you can hang on until then. I'll let you know when it's active.
Title: Re: App fails to load
Post by: lunapier4356 on November 01, 2021, 02:54:21 PM
Caching name is lunapier4356. Thanks for the prompt answer;looking forward to the bug fix.
Title: Re: App fails to load
Post by: Geooh GO on November 03, 2021, 01:01:26 PM
Version 11.11.05 has been released and is available for downloads. Please try it and let me know if it resolved the issue. Thanks.
Title: Re: App fails to load
Post by: lunapier4356 on November 03, 2021, 06:56:29 PM
Working like it should. Thank you for your prompt reply and fix. I'm switching from Garlic  to Geooh!