Galaxy Watch issue

Topic: Galaxy Watch issue (Read 1042 times) previous topic - next topic

Galaxy Watch issue

September 30, 2021, 07:59:40 PM

I've just bought a Samsung Galaxy Watch 4 Classic and put Geooh Go onto it. I am able to load a geocache onto the watch, but the app does not track my location at any point after synchronisation. The compass still works (i.e. the map rotates when necessary) but my icon does not move from the location where I synced, and in compass mode the distance to the cache does not change (either decreasing or increasing).

This appears to be an app issue as other location-based apps work fine with the watch, but I'm also wondering if there's anything I'm missing - a setting or something?

Re: Galaxy Watch issue

Reply #1 – September 30, 2021, 08:22:53 PM

Your location on the watch is handled by Google maps which Geooh uses. Do the other location apps use Google maps? Can you open the Google map app on the watch and see your location changing?

Check to see if the watch GPS is enabled or not. Flip the setting to see if it has an effect. Try rebooting the watch too.

Re: Galaxy Watch issue

Reply #2 – September 30, 2021, 09:19:23 PM

I have already tried all of the above steps, and:
1) Google Maps works perfectly on its own
2) The watch GPS is enabled, I keep it on all the time. Flipping the setting has no effect
3) Resetting the watch has no effect

Re: Galaxy Watch issue

Reply #3 – September 30, 2021, 09:50:50 PM

And Geooh has been given the location permission in app permissions? Both on the watch and phone?

And I'm assuming the phone is with you when using the watch. The phone is passing locations to the watch to save on watch battery by not turning on the watch GPS.

Re: Galaxy Watch issue

Reply #4 – September 30, 2021, 10:03:24 PM

Correct, and correct. The apps have both been given the highest permission possible in terms of location.

Re: Galaxy Watch issue

Reply #5 – October 01, 2021, 07:45:58 AM

Well, I'm baffled. I'll do testing this weekend to see if I can replicate it. I don't have the Samsung so it could be related to the latest 3.0 of Wear OS, and Google hasn't provided an emulator yet for it for developers.

Re: Galaxy Watch issue

Reply #6 – October 02, 2021, 03:44:14 PM

By chance, do you have Use High Accuracy turned off in Geooh settings in the Maps section?

Re: Galaxy Watch issue

Reply #7 – October 02, 2021, 04:35:34 PM

No, High Accuracy has always been turned on in Geooh settings.

I'm guessing there's no emulator because there's fewer watches with it at the moment? If that's the case I presume my best course of action is "wait patiently and have a coffee".

Re: Galaxy Watch issue

Reply #8 – October 02, 2021, 05:14:08 PM

I'm still looking into it... Google updated some Wear OS internal stuff so I'm trying to get it all up on my watch to test with. It's a priority for me this weekend to resolve it. Hang tight...

Re: Galaxy Watch issue

Reply #9 – October 02, 2021, 06:03:19 PM

What is your geocaching name? I've come across some bug reports related to Wear OS levels and maybe your issue is part of those bug reports.

Re: Galaxy Watch issue

Reply #10 – October 02, 2021, 06:52:30 PM

My geocaching username is CJ-Curry - same as my forum name here.

Re: Galaxy Watch issue

Reply #11 – October 04, 2021, 09:45:39 AM

No bug reports with that name. I made one change to force the locations to see if that fixes the issue. I haven't been able to replicate it on my watch, but it's an older Fossil. Let me know if things work after then next release... which will come out today or tomorrow.

Re: Galaxy Watch issue

Reply #12 – October 04, 2021, 10:25:52 AM

One last question... do you have the Wear OS app by Google installed? Samsung uses their Watch Manager app for connections to their watches, but Geooh needs/uses the Google Wear OS app for connections. Maybe this is the issue?

Re: Galaxy Watch issue

Reply #13 – October 05, 2021, 03:02:32 AM

That could be it, I use the Galaxy Wearable app. I did give the Google WearOS app a try but it wouldn't recognise the watch, presumably because I already have it set up with Wearable (and I also presume I'd have to factory-reset the watch if I wanted to use the Google app).

Re: Galaxy Watch issue

Reply #14 – October 05, 2021, 07:14:45 AM

Someone else has a similar issue where the Samsung app messed things up until they installed Google's app. I don't think Samsung and Google have got everything working together yet. When developing the companion watch app, Google has developers use their Wear OS app for connections.

I updated Geooh to verify Google's app is installed before enabling Geooh Wear support so hopefully that's the fix.