Geooh does not recognize the Geocatching.com premium account

March 25, 2020, 06:51:50 AM

Hi,

When i try to sign in to my Geocatching.com account, Geooh GO app says that i need premium account.
I have a premium account. What can I do to make this work?

Thanks

Re: Geooh does not recognize the Geocatching.com premium account

Reply #1 – March 25, 2020, 08:34:05 AM

Hi,

Geooh communicates with Groundspeak to get membership status so for some reason their servers didn't return premium. What membership showed at the top of the dialog window when Geooh indicated the level wasn't premium?

I've had a couple reported similar instances in the past. One individual said it was near their membership renewal and after payment was processed Groundspeak finally reported a premium status to Geooh. Could this be what's happening with you too?

Re: Geooh does not recognize the Geocatching.com premium account

Reply #2 – March 26, 2020, 01:08:15 AM

This is translation from Finnish to English:

Unknown Member
Your username at geocaching.com is not a Premium member.

I´ve renewal my memebership couple of weeks ago